FAQ & Site Info
Terms of ServicePAYMENT & SHIPPING:
Payment must be received within 7 days of your order. We accept credit cards through Google Checkout and PayPal.com, and checks & money orders. Your item(s) will ship within one business day of receipt of payment if paid by credit card or postal money order. Items paid for by check will be held for 7 business days while funds clear. We use the USPS (Priority, First Class, Media Mail, Express) and UPS (Ground, 2nd Day). USPS Priority Mail pricing is quoted for orders up to and including 2 lbs. in weight; USPS Parcel Post for orders from 3 to 16 lbs+. Insurance is extra and optional. If you require Express Mail, First Class, Media Mail, Insurance, or UPS, email us before you order. INTERNATIONAL buyers please email us before you order for your shipping quote. Int'l. orders will be shipped via USPS Priority or First Class Mail.
We guarantee our items to be as described. We're sure you'll be pleased with your purchase, but if for any reason you wish to return an item, you may do so within 7 days of receiving it. Item must be in the same condition as when we shipped it to you; buyer is responsible for the shipping costs both ways. This guarantee does not apply to items damaged during transit. If this happens, take the item, it's box, and shipping materials to the post office and fill out a claim form. This applies only to shipments that have been insured by you.
SAVINGS FOR YOU:
There is no commission at eCrater, so we can offer you the same items we have at TIAS.com for less. We pass the savings on to you!